Pharmacy Operations Assistant

4 weeks ago


Baltimore, Maryland, United States Medstar Full time
Job Summary

MedStar Pharmacy is seeking a skilled Pharmacy Technician to assist pharmacists in all areas of pharmacy operations. As a key member of our team, you will play a vital role in ensuring the highest level of patient care and satisfaction.

Key Responsibilities

Contribute to the achievement of established department goals and objectives, adhering to department policies, procedures, quality standards, and safety standards.
Organize prescription orders, retrieve labels, and arrange paperwork, labels, monographs, and bags, using appropriate stamps and notes.
Provide exceptional customer service, handling phone and face-to-face interactions, including refill requests, new prescriptions, and troubleshooting patient concerns.
Prepare prescriptions for dispensing, counting and verifying medication, labeling vials appropriately, and prioritizing waiters.
Process cash, check, credit card, and payroll deduction transactions, ensuring compliance with HIPAA requirements and preparing delivery tickets.
Participate in physical inventory processes, receiving, checking, and putting away daily orders, and returning medication to the shelf after filling.
Greet customers promptly, perform intake of refill requests and new prescriptions, and clearly mark and prioritize waiting customers.

Requirements

High School Diploma or GED required.
1 year 6 months pharmacy technician experience in a retail setting or equivalent training required.
Successful completion of the pharmacy technician certification through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) within 180 Days required, or the ExCPT (Exam for the Certification of Pharmacy Technicians) within 180 Days required, and pharmacy technician licensure or registration as required by the state where the pharmacy is located required.
Basic computer skills, basic math skills, verbal and written communication skills, excellent customer service skills, and problem-solving skills required.

What We Offer

This position has a hiring range of $19.17 - $33.08.

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