Retail Banking Associate

3 weeks ago


Bowling Green, Ohio, United States First Federal Bank Full time

**About the Role:**

As a Customer Service Representative at First Federal Bank, you will play a critical role in delivering exceptional customer experiences and meeting sales goals. This is an exciting opportunity to join a dynamic team and grow your career in the financial services industry.

Key Skills and Qualifications:

  • Excellent interpersonal, communication, and organizational skills.
  • Professional appearance, dress, and behaviors.
  • Problem-solving, critical thinking skills, and time management skills.
  • Detail-oriented and able to manage multiple initiatives in a timely manner.
  • Ability to operate related computer applications and business equipment.
  • Knowledge of CSR policies and procedures, including federal regulations such as the Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and teller roles and responsibilities relating to each Act.

Compensation and Benefits:

  • Estimated annual salary: $50,000 - $65,000.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Work Environment and Requirements:

This role operates in a professional office environment with no hazardous or unpleasant elements. The physical demands of this job include regular speaking, hearing, standing, sitting, and lifting up to 10 pounds, with occasional lifting up to 25 pounds.



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