Loss Prevention Associate
2 weeks ago
OBJECTIVE:
The Loss Prevention Associate plays a crucial role in safeguarding the store by providing a visible presence at entrances and exits, effectively reducing theft and fraud while ensuring a secure environment for both Associates and Customers. This role involves engaging with Customers in a friendly manner, wearing the designated Company attire, and adhering to the Code 50 package inspection policy. The Associate actively patrols the sales floor to identify potential theft indicators and collaborates with Store Leadership to uphold Loss Prevention protocols and minimize operational losses.
KEY RESPONSIBILITIES:
Ensuring a Safe & Secure Environment:
- Prioritizes safety in all actions and assists Store Leadership in fostering a secure atmosphere for Associates and Customers.
- Maintains a visible presence at Store entrances/exits and throughout the sales floor, greeting Customers warmly and monitoring for safety concerns.
- Clears clutter and ensures unobstructed access to emergency exits.
Building Strong Teams & Collaborations:
- Delivers exceptional Customer service by greeting Customers, making eye contact, and providing assistance in a courteous manner.
- Treats all Customers and Associates with dignity and respect.
- Exhibits professionalism and friendliness consistently, recognizing Associates through Company recognition initiatives.
- Engages regularly with internal and external partners, which may include meetings, training sessions, and recognition events.
- Performs additional tasks as needed to support Loss Prevention efforts.
Representing the Company Brand:
- Embodies and promotes the Company brand at all times.
- Maintains a polished appearance in line with Company dress standards.
Reducing Theft & Fraud:
- Observes entrances/exits and the sales floor for suspicious activities that may indicate theft.
- Collects indicators of theft and utilizes intelligence to address shortage trends, effectively communicating findings to Store and Loss Prevention Leadership.
- Follows Company policies regarding responses to external theft incidents.
- Implements all Company Best Practices to enhance productivity by streamlining processes.
Reducing Operational Losses:
- Enhances Store awareness of effective practices to reduce operational losses and educates Associates on these initiatives.
- Monitors and verifies proper checkout procedures for both Customers and Associates.
If you are interested in this position, please reach out for further information regarding the application process.
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