Jiffy Lube Multicare Team Lead

3 weeks ago


Oak Park, Michigan, United States Jiffy Lube Multicare Full time
About Us:
Jiffy Lube Multicare is a leading provider of automotive services, committed to delivering exceptional customer experiences and building strong relationships with our customers and community.

Role Overview:
The Service Manager is a critical role that requires a unique blend of leadership, technical, and communication skills. As a Service Manager, you will be responsible for managing employees, driving sales performance, and ensuring customer satisfaction.

Key Responsibilities:
* Manage day-to-day store operations, including employee management, inventory control, and customer service
* Develop and implement strategies to drive sales growth and improve customer satisfaction
* Collaborate with the management team to achieve business objectives and develop store plans
* Identify and address operational inefficiencies and areas for improvement
* Provide coaching, counseling, and disciplinary actions as needed
* Perform other duties as requested or assigned

Requirements/Competencies:
* Two years Lube Technician or similar auto experience or one year Automotive Management experience
* Proven track record of leadership, sales, and customer service
* Strong analytical, problem-solving, and communication skills
* Ability to work effectively in a fast-paced environment

Compensation:
* Competitive pay: $49,900 - $60,000
* Bonuses and advancement opportunities
* State-of-the-art training and certification program recognized by the ASE
* Paid ASE testing fees for passing A4 and A5 certifications
* Flexible hours, great team spirit, personal and family discounting, and more


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