Cloud Infrastructure Engineer
3 weeks ago
This is an exciting opportunity to join Oracle's Health Data Intelligence Platform as a System Analyst II. In this role, you will provide technical support for internal tools and applications, ensuring seamless functionality and optimal performance.
Key Responsibilities- Proactively monitor system/application alarms, investigate, analyze, resolve or escalate alarms and service requests.
- Perform deployment tasks in line with Oracle Release to Production SOPs and Work plans.
- Prioritize and handle work queue in accordance with service level agreements.
- Document investigation and issue resolution.
- Triage issues to appropriate second-level resources for resolution.
- Investigate and diagnose performance issues of tools and applications.
- Troubleshoot by capturing information, testing workflows internally/externally, analyzing log files, querying tables, and updating database fields.
- U.S. Citizenship on U.S. soil is required.
- At least 4 years total combined completed higher education and/or related work experience including: Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or related field, or equivalent meaningful work experience.
- Good knowledge and hands-on experience with Linux and SQL.
- At least 1 year experience in Application Support and CI/CD pipelines or Infrastructure Support.
- Proficiency in technologies and design concepts around Container Platforms, Big Data processing, and relational databases, such as the Hadoop ecosystem, Map/Reduce, stream processing, etc.
- Experience with modern programming languages such as Java, C#, C/C++, or Ruby.
- Experience with production operations and good practices for putting quality code into production and troubleshooting issues when they arise.
- Ability to collaborate effectively with the team and other stakeholders.
- Preferably, production experience with Cloud and data processing technologies.
- 5-5-4 night shifts (8pm - 5am CST).
- Willing to work additional or irregular hours as needed and allowed by local regulations.
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
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