Operations Director

3 days ago


King of Prussia, Pennsylvania, United States Disability Solutions Full time
About the Role

We are seeking an experienced Operations Manager to lead our boutique team. The ideal candidate will have a strong background in retail operations, with a focus on delivering exceptional customer experiences.

The successful candidate will be responsible for overseeing all operational aspects of the boutique, including inventory management, shipping and receiving, alterations, facilities management, security, resource planning, staffing, compliance, and expense management.

They will work closely with the Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency.

Key responsibilities include leading a team of operationally aligned staff, coaching, and inspiring them to deliver flawlessly; fostering a positive working environment and creating a culture of feedback, diversity, mutual respect, and teamwork.

The ultimate expert on all Standard Operating Procedures, Systems and Tools, the Operations Manager will act as a resource for the entire Boutique Team.

The successful candidate will also be responsible for managing a budget and forecasting expenditures for a multi-faceted boutique.

What You Will Bring
  • A minimum of 5 years of related experience in retail operations
  • Bachelor's degree (preferred)
  • Ability to lift 15 lbs.
  • Passion for the House of CHANEL and its history
Compensation and Benefits

The anticipated base salary range for this position is $87,500 through $100,000.

Additional benefits include wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, healthcare offerings, life insurance, and commuter transit & parking.


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