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Analyst of Support Operations

2 months ago


Tucson, Arizona, United States Catapult Solutions Group Full time

Operations Support Analyst

Hybrid Role

Contract Position

About Catapult Solutions Group

Catapult Solutions Group is a prominent player in the financial technology sector, recognized for its cutting-edge solutions and dedication to improving user interactions. With over four decades of experience, the company specializes in providing advanced tools and services that enhance financial management and support strategic decision-making. Operating globally, they leverage data-driven insights to refine operations and deliver exceptional value to a wide range of clients.

Position Overview

In the role of Operations Support Analyst, you will play a crucial part in assessing and enhancing operational workflows. Your responsibilities will include gathering and analyzing data to evaluate existing processes, pinpoint inefficiencies, and propose effective solutions. You will adhere to established methodologies to test and validate models, compile detailed reports, and present various options to facilitate informed decision-making. Collaboration with diverse teams will be essential to ensure that solutions are in line with organizational objectives and effectively meet team requirements.

Key Responsibilities

  • Gather and analyze data to assess and enhance operational processes.
  • Utilize modeling and evaluation techniques to determine effectiveness and identify areas for improvement.
  • Develop, test, and validate models, and create comprehensive reports.
  • Present and prioritize proposed solutions, offering a variety of alternatives.
  • Simplify complex analyses into clear, actionable insights.
  • Balance competing priorities and advocate for team needs based on incoming requests.
  • Collaborate with stakeholders to ensure alignment with project objectives and timelines.

Required Skills and Experience

  • Advanced proficiency in Excel.
  • Experience with SQL and Alteryx is advantageous.
  • Demonstrated problem-solving abilities in previous positions.
  • Capability to distill complex analyses and communicate findings effectively.
  • Strong advocacy skills with experience in managing team priorities.

Preferred Qualifications

  • Interest or experience in the financial technology field.
  • Familiarity with additional data analysis tools.
  • Experience in a similar organizational context.

Compensation and Benefits Overview

  • Competitive salary based on experience.
  • Comprehensive health benefits package.

Join our team and leverage your data skills to make a significant impact.

Key Skills: Data Analysis, Excel, SQL, Alteryx, Problem Solving, Operational Efficiency, Reporting, Data Modeling, Advocacy