Service and Sales Professional

1 day ago


Ann Arbor, Michigan, United States Midas ARNAZ Auto Group Full time
About Us
ARNAZ Automotive Group is a family-owned company founded in 2013. We're a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. Our team is passionate about delivering exceptional customer service and building strong relationships with our customers.

The Role
We're seeking a Sales & Service Specialist to join our team. This role is primarily responsible for servicing customers by assessing their needs, recommending products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Your duties will include:
  • Building customer relationships
  • Delivering exceptional customer service
  • Assisting in all aspects of store operations and flexing between front/back shop tasks
  • Ability to learn and perform basic vehicle service tasks: Tires, Battery, Oil, etc.
  • Store operations, opening/closing, inventory, displays- as-needed basis
  • Assisting in directing the workflow in the service department

What You'll Do
You'll be responsible for:Assessing customer needs and recommending products and/or servicesPerforming entry-level vehicle servicesEnsuring customer satisfaction through thorough and timely completion of servicesAssisting in all aspects of store operations and flexing between front/back shop tasks
Qualifications
To be successful in this role, you will need:
  • Retail sales and/or customer service experience
  • Ability to learn and perform basic vehicle service tasks
  • Ability to communicate clearly and professionally
  • Ability to work a flexible retail schedule including weekends, evenings
  • Valid drivers license

Benefits
We offer a competitive salary, weekly pay, performance bonuses, group health insurance, 401(k) company program, paid time off, paid holidays, and a clean and modern environment. We also have a great company culture and team outings.

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