Pharmaceutical Operations Technician
1 week ago
Key Responsibilities
As a Pharmaceutical Operations Technician, you will be responsible for managing the processing of prescriptions, which includes:
- Collecting and entering patient and insurance details into the system.
- Accurately labeling and preparing prescriptions for dispensing.
- Obtaining necessary approvals from the Staff Pharmacist and insurance providers.
Additionally, you will:
- Engage with patients and insurance companies to confirm coverage and resolve any discrepancies.
- Handle prior authorization requests for patient medications.
- Generate and organize shipping labels and required documentation for each order.
- Ensure that prescriptions are securely packaged for delivery to patients.
Inventory Management
Monitor pharmaceutical stock levels and anticipate future inventory needs. You will be responsible for:
- Placing orders for medications to meet customer demand.
- Preparing daily shipping schedules for the Intake Coordinators.
Patient Communication
Contact patients to discuss policies and procedures, as well as to coordinate prescription refills.
Call and Email Management
Handle both inbound and outbound communications efficiently.
Delivery Tracking
Ensure that all prescription shipments are tracked and delivered on time.
Compliance and Standards
Maintain adherence to relevant laws, regulations, and company policies. Participate in departmental meetings and assist in training new employees as needed.
Work Environment
This role is situated within a pharmacy environment, supported by an on-site pharmacist.
Required Skills and Qualifications
Successful candidates will possess:
- A completed Pharmacy Technician Program with Board Certification.
- 1-3 years of experience in a pharmacy setting.
- Familiarity with NDC (National Drug Code).
Preferred Qualifications
Experience in a retail pharmacy setting is advantageous.
Background Checks
Applicants must pass a federal background check, child abuse clearance, TB test, and drug screening.
Additional Information
This job description is intended to outline the primary duties and responsibilities of the position. Other tasks may be assigned as necessary.
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