Operations Director
3 days ago
The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role requires strong leadership skills, initiative, and the ability to lead by example.
Key Responsibilities- Store Management: Maintain an engaged and productive store team through strong leadership and supervision.
- Sales and Inventory Management: Support the Store Manager in managing sales and inventory levels to meet business objectives.
- Employee Development: Develop and implement training programs to enhance employee skills and knowledge.
- Financial Management: Assist in managing store finances, including budgeting and forecasting.
- Customer Service Leadership: Promote a customer-centric culture and provide excellent customer service to drive loyalty and retention.
- Leadership Skills: Proven ability to lead and motivate a team to achieve business objectives.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with store crew, supervisors, and customers.
- Analytical Skills: Advanced analytical skills to analyze sales and inventory data to inform business decisions.
- Technical Skills: Proficiency in computer skills and ability to learn new systems and technologies.
- Experience: Previous experience as a retail manager or supervisor.
High School diploma or equivalent preferred but not required.
BenefitsCVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. Eligible employees also receive paid time off, paid holidays, and short-term and long-term disability benefits.
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