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Front Desk Associate

2 months ago

Toms River, New Jersey, United States Immcare Full time

**Job Summary:**

Immcare is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service and administrative support to our patients and healthcare providers.

**Key Responsibilities:**

  • Greet and register patients, ensuring a positive and welcoming experience.
  • Obtain and update patient demographic and financial information in our computer system.
  • Verify insurance eligibility and communicate payment policies and billing/collection processes to patients.
  • Determine and collect patient financial responsibility, including co-pays, co-insurance, deductibles, and past due balances.
  • Communicate with primary care providers and insurance carriers as needed.
  • Answer telephone calls, take messages, and return voicemails in a timely and professional manner.
  • Perform other administrative tasks as assigned by the Office Manager or Practice Administrator.

**Requirements:**

  • High school diploma or equivalent required.
  • Medical billing/medical receptionist experience preferred.
  • Basic computer skills and proficiency in medical software.
  • Exceptional customer service and phone etiquette skills.
  • Ability to work nights and weekends as needed.

**What We Offer:**

Immcare offers a competitive salary and benefits package, including a sign-on bonus for full-time employees. We are committed to providing a supportive and collaborative work environment that fosters growth and development.