Access Control Specialist

2 days ago


Sparks, Nevada, United States Tesla Full time
Job Summary

The Access Control Technician is a key member of the IT Infrastructure team, responsible for ensuring secure and efficient access control for employees, contractors, and vendors. This role requires a strong understanding of access control systems and the ability to troubleshoot and resolve issues in a fast-paced environment.

Key Responsibilities
  • Monitor and track access control requirements and permissions for new employees, contractors, and vendors.
  • Maintain and update access levels for existing employees and contingent workers.
  • Assist with requests through established communication channels, including email and ticketing systems.
  • Troubleshoot and resolve access control issues, adhering to Service Level Agreement (SLA) guidelines.
  • Identify and report issues with badging processes and equipment to management.
  • Develop recommendations to address complex operational and strategic problems.
Requirements
  • Hands-on experience with Access Control Systems (ACS).
  • Excellent customer service skills to deal with internal and external customers.
  • Ability to communicate effectively, both orally and in writing.
  • Able to remain calm and handle high-stress situations in a fast-paced environment.
  • A dependable team player with professional maturity, enthusiasm, and a positive attitude.
  • Comfortable with high-tech work environment and constant learning of new tools and innovation.
  • Ability to work additional time, weekends, and holidays as required by Operations.
Benefits

As a full-time Tesla employee, you are eligible for a comprehensive benefits package, including medical, dental, and vision plans, as well as 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.



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