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Customer Service Ambassador

3 weeks ago

Bountiful, Utah, United States Planet Fitness Full time
Job Title: Customer Service Ambassador

Planet Fitness is looking for a highly skilled and enthusiastic Customer Service Ambassador to join our team. In this role, you will be responsible for creating a welcoming and inclusive environment for our members and guests.

Responsibilities
  • Provide exceptional customer service through various channels, including phone, email, and in-person interactions.
  • Assist with membership sales, renewals, and upgrades, ensuring seamless communication and timely follow-up.
  • Maintain accurate records of member interactions and updates.
Qualifications
  • Previous customer service experience in a retail or fitness setting.
  • Excellent communication and interpersonal skills, with the ability to adapt to changing situations.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits
  • Competitive hourly rate of $12.00.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Ongoing training and development opportunities to enhance your skills and career growth.

Our Culture

We value diversity, equity, and inclusion and strive to create a workplace that reflects these principles. If you're passionate about delivering exceptional customer service and building meaningful relationships, we encourage you to apply.