Service Team Lead
5 days ago
Carpenter Bros Hardware Do It Center is seeking an experienced and motivated individual to fill the role of Assistant Manager. As a key member of our management team, you will be responsible for providing exceptional customer service, supervising sales staff, and maintaining store operations.
About You
We are looking for someone with outstanding customer service skills, ability to lead and motivate a team, and a passion for learning and growth. If you are a self-starter who enjoys working in a fast-paced environment, we encourage you to apply.
Key Responsibilities
* Provide excellent customer service by assisting customers, answering their questions, and suggesting products that meet their needs.
* Supervise and train sales staff to ensure they are meeting high standards of customer service and contributing to the overall success of the business.
* Assist in opening and closing the store, taking inventory, and managing stock levels.
* Respond promptly to customer complaints and resolve issues as best as possible.
Qualifications
* 2+ years of retail experience, preferably in a leadership role.
* Excellent communication and interpersonal skills.
* Ability to lift up to 80 lbs and work a flexible schedule, including weekends and holidays.
Salary Range
$45,000 - $60,000 per year, depending on experience.
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