Housekeeping Supervisor

23 hours ago


New Orleans LA USA, United States IHG Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at IHG Hotels & Resorts. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms and public areas are clean and well-maintained to the highest standards.

Key Responsibilities
  • Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning and maintenance of guest rooms and public areas.
  • Monitor and control expenses and minimize waste within the housekeeping department.
  • Develop and implement procedures to ensure that all staff are properly trained and equipped to perform their duties.
  • Respond to guest complaints and special requests in a timely and professional manner.
  • Inspect and maintain the cleanliness and condition of all assigned areas, including guest rooms, public areas, and storage rooms.
  • Complete all necessary paperwork and closing duties, including supply requisitions and maintenance request forms.
Requirements

To be successful in this role, you will need:

  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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