Restaurant Receptionist

1 week ago

Washington, Missouri, United States Colton's Steak House Full time

As a Host/Hostess at Colton's Steak House, you will be the initial point of contact for our patrons, significantly contributing to a friendly and inviting environment. We seek an individual with a warm personality, outstanding customer service capabilities, and the skill to manage multiple tasks efficiently.

Key Qualifications:

  • Strong communication and interpersonal skills to engage effectively with guests and colleagues.
  • Excellent organizational skills and the ability to multitask in a fast-paced setting.
  • Composure under pressure, ensuring high-quality service during peak hours.
  • Familiarity with restaurant operations.
  • A cheerful and approachable demeanor.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent.

Core Responsibilities:

  • Welcome guests warmly, creating a positive first impression.
  • Oversee guest flow, assign tables, and manage seating arrangements efficiently.
  • Keep the front-of-house area tidy and organized.
  • Communicate with servers and kitchen staff to facilitate a seamless seating experience.
  • Escort guests to their tables and assist with seating logistics.
  • Anticipate guest needs and provide timely assistance.
  • Stay knowledgeable about menu items, specials, and promotions to offer accurate information.
  • Address guest concerns professionally and assist with take-out coordination.
  • Work collaboratively with the restaurant team to deliver exceptional service.
  • Monitor table turnover to optimize seating efficiency.
  • Maintain a polished appearance and adhere to cleanliness standards.

Professional Standards:

  • Maintain a neat and clean appearance with attention to personal hygiene.
  • Use a pleasant tone and professional communication style.
Required Qualifications:
  • Must be legally authorized to work in the United States.
Preferred Qualifications:
  • Must be at least 16 years of age.

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