Beauty Sales Expert
2 weeks ago
**Job Summary**
Sally Beauty Holdings, Inc is seeking a highly motivated Beauty Sales Expert to join our team in Store Operations. As a Beauty Sales Expert, you will be responsible for providing an exceptional customer experience, ensuring all transactions are complete and accurate, and maintaining a well-organized store appearance.
**Key Responsibilities**
* Utilize our selling behaviors to bring the customer experience to life and meet sales directives.
* Ensure all customer transactions are complete and accurate, and maintain a high level of customer service.
* Support adherence to brand standards by maintaining a well-organized store appearance and providing a positive shopping experience for customers.
* Resolve customer service issues in a timely and skillful manner.
* Collaborate with a wide range of customers and co-workers to achieve store goals.
* Assist Store Managers with onboarding and training new associates.
**Requirements**
* High school diploma or equivalent.
* Must be at least 18 years of age.
* + years of retail sales and customer service experience preferred.
* Ability to communicate effectively with customers, co-workers, and management.
* Execute knowledge from product knowledge training to support customer service.
* Can read and explain product labels.
* Ability to follow direction and perform other duties as assigned by Manager.
**Competencies**
* Passionate Learner: Desire to grow and learn.
* Flexible & Agile Adapter: Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.
* Talent Builder: Actively learns and asks questions to gain further information and understanding.
* Effective Communicator: Articulates well when sharing information with others and shares information in a timely manner.
* Team Builder: Works well with others to get the job done and support the customer.
* Customer Focused Partner: Works to meet the needs of external and internal customers.
* Results Driver: Holds self to a good work standard, manages own time, and focuses on the right priorities.
* Strategic Thinker: Proactively contributes to activities to support strategic plans.
* Big Picture Thinker: Understands how the store operates.
* Problem Solver & Decision Maker: Uses the right information to make good decisions and has good judgement to make prompt but balanced decisions.
**Estimated Salary: $45,000 - $65,000 per year**
**Working Conditions**
This position requires some physical exertion, including long periods of standing, walking, and lifting moderately heavy items. The work environment involves everyday risks or discomforts which require normal safety precautions.
**About Sally Beauty Holdings, Inc**
Sally Beauty Holdings, Inc is a leading global retailer of professional beauty supplies. Our company is committed to providing an exceptional customer experience and supporting the growth and success of our employees.
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