Medical Equipment Specialist

2 weeks ago


Westwego, Louisiana, United States AdaptHealth LLC Full time

AdaptHealth LLC offers a unique opportunity for a skilled Medical Equipment Technician to join our team.

As a Medical Equipment Specialist at AdaptHealth, you will play a vital role in ensuring safe delivery and setup of home medical equipment for our customers. Your primary responsibility will be to educate patients on the proper use and care of respiratory and HME equipment in a home setting.

The ideal candidate will have a strong background in sales, customer service, and healthcare technology. Previous experience as a Military, delivery driver with sales component or health care technician is preferred. Senior level candidates must possess two years of work-related experience and one year of exact job experience.

We offer a competitive salary of $45,000 - $65,000 per annum, depending on location and experience. This compensation package also includes benefits such as health insurance, retirement plans, and paid time off.

In this role, you will be responsible for:

  • Developing and maintaining working knowledge of current HME products and services offered by the company and all applicable governmental regulations;
  • Ensuring compliance with all applicable company policies and procedures;
  • Educating customers in proper use and care of respiratory and HME equipment in a home setting;
  • Completing required documentation following equipment setup, delivery or pickups as required;
  • Assisting with customer equipment problems under emergency conditions;
  • Processing all orders in a timely, accurate manner;
  • Promoting services and products to referral sources in the community as appropriate;
  • Developing basic reimbursement knowledge and completely documenting all information necessary to ensure reimbursement for all appropriate equipment, products, and services;
  • Assisting with implementation of quality improvement program to meet company policies;
  • Maintaining home oxygen systems through regularly scheduled visits to customers;
  • Safely driving and maintaining company vehicle;
  • Performing patient assessment and re-assessment for patient care;
  • Performing routine preventative maintenance and simple repairs on equipment as required in accordance with company policies;
  • Reporting equipment hazards and/or product incidents as required in accordance with company policies and procedures;
  • Developing and maintaining working knowledge of current HME products and services offered by the company;
  • Assuming on-call responsibilities during non-business hours in accordance with company policy;
  • Retailing knowledge of and consistently adhering to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling;
  • Maintaining patient confidentiality and functioning within the guidelines of HIPAA;
  • Completing assigned compliance training and other educational programs as required;
  • Maintaining compliant with AdaptHealth's Compliance Program;
  • Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch Maintenance and Cleaning Guidelines;
  • Performing other related duties as assigned.

Benefits include:

  • Competitive salary range ($45,000 - $65,000)
  • Health insurance
  • Retirement plans
  • Paid time off


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