Service Delivery Expert

3 days ago


Auburn Hills, Michigan, United States Orkin Full time

**About the Job:**

We are seeking a highly skilled and results-driven Service Delivery Expert to join our team at Orkin. In this role, you will play a critical part in ensuring that our customers receive exceptional service and support through efficient and effective scheduling.

Salary: $18 per hour.

Key Accountabilities:

  • Collaborate with internal stakeholders to develop and implement effective scheduling strategies.
  • Monitor and analyze customer satisfaction metrics to identify areas for improvement.
  • Provide exceptional customer service through proactive communication and issue resolution.

Requirements:

  • Previous experience in service delivery or customer-facing roles is preferred.
  • A high school diploma or equivalent is required.
  • Ability to work in a dynamic environment with multiple priorities.
  • Excellent communication and problem-solving skills.
  • Basic computer skills in various software and web-based applications.
  • Proficient in Microsoft Office.

Our Benefits:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for career growth and professional development.
  • Paid time off and holiday pay.
  • Employee recognition and rewards programs.

This is an exciting opportunity to join a leading pest control company and contribute to the delivery of exceptional customer experiences.



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