Senior Billing Representative

4 weeks ago


Orlando, Florida, United States CVS Health Full time
Key Responsibilities:

As a Representative at CVS Health, you will address the day-to-day needs of clients and participants, resolving client-initiated plan participant issues in a timely manner. You will manage complaints, suggestions, and comments in queue, responding to client issues via email, fax, cases, and telephone. Additionally, you will follow up on requests to ensure resolution and track client contact completely.

Key Skills:

Excellent communication and problem-solving skills are essential for this role. You must be able to work effectively in a fast-paced environment, managing multiple tasks and priorities while maintaining a high level of customer satisfaction.

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