Retail Sales Operations Manager

2 weeks ago


Haverhill, Massachusetts, United States Chico's Full time

At Chico's FAS, we are committed to creating an exceptional customer experience. As a key member of our store team, you will play a vital role in driving sales growth and operational excellence.

About the Role

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer-focused sales culture. This includes managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.

Responsibilities
  • Analyze sales reports and KPIs to determine business needs and execute in-store business strategies.
  • Establish and communicate clear expectations, holding the store team accountable for achieving brand standards.
  • Control payroll and supply budgets, ensuring effective financial management.
  • Oversee basic operational activities, including scheduling, target shrink audits, physical inventory, and merchandise flow processes.
  • Perform all financial activities effectively, including cash handling and reporting, price changes, and merchandise handling.
  • E nsure compliance with laws, loss prevention policies, operating procedures, and controls.
Key Qualifications
  • High School diploma or equivalent
  • 2+ years of retail management experience
  • Excellent communication, verbal, and written skills
  • Able to learn or adapt to technology provided by the company
  • Proven excellent customer service skills with statistical track record in sales and leadership
About Our Benefits

We offer competitive salaries, benefits packages, and opportunities for professional growth and development. With regular attendance and flexibility to work nights, weekends, and holidays, you'll be able to balance your work and personal life.

Estimated Salary: $60,000 - $80,000 per year

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