Customer Service Ambassador

5 days ago


Smyrna, Tennessee, United States Family Dollar Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to deliver exceptional customer experiences at Family Dollar. As a key member of our team, your primary responsibilities will include:

  • Greeting customers and assisting them with selecting merchandise that meets their needs.
  • Completing cash register transactions accurately and efficiently, providing a positive experience for every customer.
  • Answering questions and addressing concerns regarding the store and its offerings, showcasing your knowledge and expertise.

This is an excellent opportunity to develop your skills, work in a fast-paced retail environment, and be part of a dynamic team that values excellence in service delivery. To excel in this role, you should possess excellent communication skills, a strong ability to multitask, and a genuine passion for providing outstanding customer service.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive shopping experience for every customer.
  • Process cash transactions accurately and efficiently, handling customer payments and returns with professionalism.
  • Develop a thorough understanding of store products and services, staying up-to-date on promotions, discounts, and new arrivals.
  • Work collaboratively with colleagues to achieve sales targets, promote store initiatives, and maintain a clean and organized store environment.

Requirements:

  • High school diploma or equivalent required; some college education or relevant experience preferred.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and management.
  • Able to work a variety of shifts, including evenings, weekends, and holidays, as scheduled by management.
  • Demonstrate a strong commitment to customer satisfaction, teamwork, and maintaining a safe and healthy work environment.

Estimated Salary Range: $12-$15 per hour, based on location and experience.


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