Brand Ambassador

Company Overview:

Since its inception in 1993, Kate Spade New York has epitomized optimistic femininity. Today, it stands as a global lifestyle brand offering a diverse range of products including handbags, apparel, jewelry, footwear, gifts, and home decor. The brand is characterized by its polished aesthetics, thoughtful details, and a modern, sophisticated color palette that embodies joy.

Kate Spade New York is a proud member of the Tapestry portfolio, a global collection of brands driven by optimism, innovation, and inclusivity.

Position Overview:

The primary objective of this role is to embody and communicate the essence of the Kate Spade brand and lifestyle to customers through exceptional sales skills, product knowledge, and the highest standards of customer service. Key responsibilities include, but are not limited to:

• Client and Service Expertise: Delivering outstanding service and building lasting relationships with customers.
• Sales Achievement: Meeting and exceeding individual sales targets.
• Product Knowledge Development: Gaining comprehensive knowledge across all product categories.
• Guest Experience: Ensuring an exemplary customer experience that reflects the Kate Spade ethos.
• Brand Excellence: Upholding the brand's reputation through every interaction.
• Operational Compliance: Adhering to all company policies and procedures to ensure operational excellence.

Core Competencies:

• Results Orientation: Demonstrates a commitment to achieving goals and driving performance.
• Customer-Centric Approach: Focuses on understanding and meeting customer needs.
• Innovative Thinking: Generates unique ideas and solutions.
• Interpersonal Skills: Builds effective relationships and communicates with a diverse range of individuals.
• Adaptability: Learns quickly and adjusts to new challenges and changes.
• Persistence: Maintains energy and determination in the face of obstacles.
• Comfort with Uncertainty: Effectively navigates change and ambiguity.

Equal Opportunity Employer:

Kate Spade is committed to fostering a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer, and all employment decisions are based on qualifications relevant to the position. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.