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Event Services Specialist

2 months ago


Indian Wells, California, United States Marriott International, Inc Full time

Position Overview:
As an Event Services Specialist, you will play a crucial role in ensuring the seamless execution of events and functions.

Key Responsibilities:
- Collaborate with group coordinators and hosts prior to events to establish introductions and confirm all arrangements are satisfactory.
- Review and interpret banquet event orders to gather essential guest information, determine appropriate setups, timelines, and specific guest requirements, including buffets and action stations.

- Address and fulfill any special requests related to banquet events, ensuring compliance with all arrangements.

Safety and Compliance:
- Adhere to all company policies regarding safety and security; report any accidents, injuries, or unsafe conditions to management, and complete necessary safety training and certifications.

- Maintain a professional appearance and uphold confidentiality of proprietary information while safeguarding company assets.

Guest Relations:
- Greet and acknowledge all guests in accordance with company standards, proactively addressing their service needs and expressing genuine appreciation.

- Communicate effectively with colleagues and guests using clear, professional language, and manage telephone communications with appropriate etiquette.

Team Collaboration:
- Foster positive working relationships with team members to achieve shared goals and maintain adherence to quality standards.

- Conduct visual inspections of tools and equipment to identify any defects, and ensure compliance with operational standards.

Physical Requirements:
- Ability to stand, sit, or walk for extended periods, and perform physical tasks such as lifting, carrying, and moving objects weighing up to 25 pounds without assistance.

- Navigate through various environments, including narrow or elevated spaces, and manage movement over uneven surfaces and stairs.

Qualifications:
- Education: High school diploma or equivalent.
- Experience: A minimum of 1 year in a related role.
- Supervisory Experience: Not required.
- Certification: None required.

The compensation for this role ranges from $20.50 to $21.00 per hour, along with a comprehensive benefits package that includes healthcare options, flexible spending accounts, a 401(k) plan, paid time off, life insurance, and disability coverage, among other wellness benefits. Eligibility for benefits may vary based on specific criteria.

Marriott International is committed to creating a diverse workforce and fostering an inclusive culture. We uphold non-discrimination principles based on disability, veteran status, or any other protected basis under applicable law. We also consider qualified applicants with criminal histories in accordance with relevant laws.

At Renaissance Hotels, we aim to immerse our guests in the unique essence of the neighborhoods they visit, encouraging them to explore and embrace new cultures. We believe that every travel experience should be an adventure, and we invite you to contribute to this mission.