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Senior Delivery Consultant

2 months ago

Charlotte, North Carolina, United States Bank of America Full time
Job Summary

This role is responsible for leading cross-functional teams to manage infrastructure delivery, including initiatives within Application Production Services and Engineering. The successful candidate will serve as a point of contact for application teams and work with Technology stakeholders, Service Providers, and the business to deliver the Infrastructure Portfolio.

Key Responsibilities
  • Oversee infrastructure delivery (scope, milestones, and capability) of the book of work and execute and monitor the progress of initiatives/projects to address roadblocks and issues proactively, including infrastructure impacted book of work and Technology Infrastructure (TI) strategic efforts.
  • Act as a single point of contact for all technology stakeholder needs including network, storage, server, and TI supporting software and serve as a point of escalation for issues and defining plans to resolve and communicate those problems requiring further attention.
  • Report on key metrics, prioritize the work across the portfolio, and monitor the overall health of the portfolio.
  • Manage trusted relationships with the business and technology leaders and prepare a detailed portfolio level plan to agree on deliverables, including service levels and milestones.
  • Manage yearly and monthly initiative funding budget and allocations, providing financial transparency for Technology Cost of Application (TCOA) chargebacks, capital forecasting, initiative finances, and stale application volumes.
  • Communicate Core Technology Infrastructure (CTI) strategies, services, and products to technology stakeholders, advocate for top priorities within CTI, and influence change effectively through strong partnerships.
  • Lead fellowship Communities of Practice (CPO) in the organization and across other delivery teams.
Requirements
  • Demonstrate technical design skills to successfully complete TBoDs (technical basis of design) within AutoCAD, interpret various build out standards, participate in project scope discussions, interpret LOB request/requirements and general understanding of technical build out projects and their timelines.
  • Conduct requirements gathering sessions with project teams (including end user clients, architects, furniture manufacturers and technology vendors) to discuss IT, AV, and other requirements.
  • Provide documentation (capturing low voltage, electrical, audio/visual, and infrastructure scope) in the form of a technical basis of design to architects, technology vendors, and general contractors for the purpose of construction, pricing, and implementation guidelines.
  • Develop AV solutions for custom conference rooms utilizing enterprise standards as a starting off point.
  • Design and layout network equipment rooms and telecommunications rooms adhering to company and industry standards.
  • Consult with construction project team across multiple trades to ensure delivery of project.
Preferred Qualifications
  • Bachelor's degree in information technology, Project Management, or related field.
  • 5+ years of experience with technology project management, with a focus on technology integration in construction projects.
  • Strong understanding of IT infrastructure, voice/data, audio/visual systems, and security systems.
  • General understanding of facilities, commercial construction projects and construction cycle.
  • Excellent project management skills.
Minimum Education Requirement

Bachelor Degree or equivalent working experience

Work Schedule

1st shift (United States of America)

Hours Per Week

40