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The Maintenance Technician at the Residence Inn by Marriott Austin Airport is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This role requires a positive attitude, excellent communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities- Participate in the preventative maintenance program to ensure the hotel's equipment and facilities are in good working condition.
- Perform tasks in a safe and efficient manner, adhering to all safety protocols and procedures.
- Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
- Effectively communicate with guests, co-workers, and supervisors to ensure seamless service delivery.
- Collaborate with vendors and suppliers to discuss scope of work, products, and materials used in repair activities.
- Monitor tools, supplies, and inventories of the maintenance department, placing orders with approved vendors as needed.
- Maintain working spaces in a safe and clean condition, adhering to all health and safety regulations.
- Must have a positive attitude and willingness to learn.
- Verbal and written communication skills are essential.
- Ability to react quickly and calmly in emergency situations.
- Basic maintenance skills are required, including proficiency in the use of hand tools, power tools, and test equipment.
- Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
- Must be able to convey information and ideas clearly.
- Technical, trade, or vocational school degree is preferred.
- Licensed in a trade (plumbing, electrical, HVAC, carpentry, etc.) is a plus.
- At least 2 years of work-related experience is preferred.
- Experience in a hotel, apartment, or related field is a plus.
MCR Hotels is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. We have a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels.
MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020. We are a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
What we offer:
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members