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Restaurant Operations Manager

2 months ago

Ocean City, Maryland, United States Harrison Group Full time
Restaurant Supervisor Job Description

The Harrison Group is a family-owned business with a rich history of providing exceptional hospitality experiences in Ocean City, Maryland, and beyond. As a Restaurant Supervisor, you will play a vital role in ensuring the success of our dining establishments.

Key Responsibilities:
  • Guest Experience: Greet and welcome guests with a warm and friendly demeanor, ensuring prompt and courteous service throughout the dining experience.
  • Team Leadership: Supervise and motivate front-of-house staff, including servers, hosts/hostesses, and bartenders, providing training and mentorship to new team members.
  • Operational Excellence: Monitor guest satisfaction, address customer inquiries and concerns, and take corrective actions when necessary.
  • Inventory Management: Monitor inventory levels for front-of-house supplies and report replenishment needs.
  • Compliance: Ensure compliance with health and safety regulations and conduct regular inspections of tables, dining areas, and service stations.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous restaurant management experience required.
  • Skills: Strong supervisory and leadership skills, excellent interpersonal skills, and proficiency with Microsoft Office Suite or related software.

Harrison Group is an equal opportunity employer committed to creating a diverse and welcoming workplace. We encourage individuals from diverse backgrounds and experiences to apply.