Client Service Director

2 weeks ago


Lenexa, Kansas, United States Gahagan & Bryant Associates Inc Full time
Client Manager

Join Gahagan & Bryant Associates Inc as a Client Manager and take on a pivotal role in driving our strategic vision forward. As a key member of our team, you will have the opportunity to develop and lead client service teams, increase leadership opportunities, and contribute to the growth and success of our organization.

Key Responsibilities:
  • Develop and execute business development strategies to grow client accounts and sales revenue.
  • Collaborate with technical staff to prepare proposals, presentations, and budgets.
  • Negotiate contracts and terms of service delivery.
  • Maintain account relationships to create revenue growth.
  • Coordinate with our Marketing team to develop offerings and positioning pieces.
  • Attend and participate in sales meetings.
  • Assure that project invoicing is completed for client accounts and support collection of overdue receivables.
  • Identify opportunities early to allow time for GBA to position to win the work.
  • Attend conferences and workshops to strengthen existing relationships, establish new client relationships, and identify emerging technologies and market drivers.
Requirements:
  • Minimum of 10 years related experience; or equivalent combination of education and experience in the execution and management in the marketplace.
  • Bachelor's degree in environmental sciences or engineering or related field from accredited program preferred.
  • Demonstrated experience working with industry.
  • Ability to identify, lead, and participate in business development, bid and proposal efforts.
  • Strong desire to grow an organization and the ability to motivate others.
  • Understanding of the business development cycle related specifically to the consulting business, including opportunity identification, proposal writing and development, and presentation.
  • Strong written and verbal skills.
Travel:
  • Ability to travel within the U.S. to client and company facilities up to 30% of the time.


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