Population Health Assistant

3 weeks ago


Rockford, Illinois, United States UW Health in Northern Illinois Full time
At UW Health in northern Illinois, you will have a competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance.

You will also have an annual wellness reimbursement, opportunity for on-site day care through UW Health Kids, tuition reimbursement for career advancement, and abundant career growth opportunities to nurture professional development.

Additionally, you will be part of a strong shared governance structure and a commitment to employee voice.

POSITION SUMMARY:

The Population Health/Care Management Assistant identifies patients eligible for Chronic Care Management under the Medicare (or other payer) guidelines.

Once identified, the Coordinator contacts the patient by telephone, introduces the program(s) and schedules or enrolls patients with the appropriate program or with a provider if needed.

They may also provide education on virtual health platforms and test platforms with patients prior to their appointment time. Coordinators mail out Health Risk Assessments, referrals or other patient information as requested.

This position may also assist in message management from incoming calls and be assigned to other special projects if time allows.

EDUCATION/TRAINING:

High School degree plus some college or medical field training is required. Must be knowledgeable of healthcare insurance rules.

Medical Assistant (MA, PCA, CNA) experience is preferred.

LICENSURE/CERTIFICATION:

MA, PCA, CNA certification is preferred.

EXPERIENCE/SKILLS/ABILITIES:

Must be able to type accurately and the ability to type 35 wpm is preferred. Excellent verbal, written, organizational and critical decision-making skills are required.

Must be able to read, write legibly and communicate effectively. Ability to handle multiple tasks simultaneously.

Good interpersonal skills and ability to deal with all levels of staff within the organization and community under varied conditions.

Ability to operate a variety of general office equipment and use of a computer.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer.

Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.

EOE, including disability/veterans.

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