Logistics Operations Specialist

1 day ago


Wind Gap, Pennsylvania, United States ShipBob, Inc. Full time
Job Overview

ShipBob is seeking a highly skilled and motivated Mid Market Lead to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and ensuring seamless logistics operations.

Key Responsibilities
  • Collaborate with clients to understand their specific needs and develop tailored solutions to meet their requirements.
  • Provide regular updates and transparent feedback to clients, ensuring they are informed and engaged throughout the process.
  • Work closely with the regional team to identify and address potential issues, ensuring timely resolution and minimizing disruptions.
  • Develop and implement process improvements to enhance efficiency and productivity.
  • Conduct thorough root cause analyses to identify and resolve complex issues.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and customer satisfaction.
  • Proficiency in logistics and supply chain management, with a strong understanding of industry best practices.
  • Ability to adapt to changing priorities and deadlines, with a strong focus on time management and organization.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) match and paid time off, including sick leave and vacation time.
  • A fun and dynamic work environment, with opportunities for professional growth and development.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.


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