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HVAC Customer Support Representative

2 months ago

Columbia, South Carolina, United States Cool Care Heating, Air, Plumbing & Refrigeration Full time

Cool Care Heating, Air, Plumbing & Refrigeration is looking for a committed Customer Service Specialist to enhance our customer support team and ensure exceptional service delivery to our esteemed clients. As a family-operated business with two decades of expertise in the HVAC sector, we are dedicated to upholding our values of integrity and excellence.

What We Provide:

  • Attractive salary commensurate with experience
  • Comprehensive benefits package including paid time off, health insurance, and opportunities for professional growth
  • A supportive workplace culture emphasizing employee recognition

Essential Qualifications:

  • High school diploma or equivalent
  • At least 2 years of experience in HVAC or a related field
  • Proficient computer skills and outstanding customer service capabilities
  • Exceptional telephone communication skills and the ability to excel in a dynamic environment

Preferred Qualifications:

  • Previous experience in dispatch operations
  • Familiarity with HVAC industry standards
  • Experience in scheduling service technicians

Become a part of a company that prioritizes its workforce and takes pride in providing superior service to our community.