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Experienced Service Advisor

3 weeks ago

Conroe, Texas, United States Gullo Auto Full time
Job Summary:

We are seeking an experienced Service Advisor to join our team at Gullo Toyota. This role is responsible for providing exceptional customer service, scheduling appointments, and acting as a liaison between customers and service technicians.

Key Responsibilities:
  • Provide timely and courteous greetings to service department customers
  • Listen to customers' needs and accurately translate repair requirements to technicians
  • Sell additional services using high integrity methods
  • Deliver accurate repair and maintenance estimates
  • Maintain vehicle care and operation policies
  • Foster open communication with customers regarding repairs and progress
  • Manage extended warranties and inspect repair quality

Our ideal candidate possesses excellent communication skills, the ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.

Estimated Salary: $45,000 - $60,000 per year