Assistant Manager
2 months ago
About the Role
We're seeking a highly motivated and experienced professional to join our team as an Assistant Manager at Tim Hortons. As a key member of our management team, you will be responsible for leading and empowering your team to deliver exceptional guest experiences.
Key Responsibilities
- Lead by example and promote a respectful team environment, fostering a culture of excellence and customer satisfaction.
- Develop and implement strategies to improve guest service, quality, and cleanliness standards.
- Collaborate with the Restaurant Management team and Owner to drive business growth and achieve operational excellence.
- Provide coaching and training to team members to ensure they have the skills and knowledge needed to succeed.
- Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions.
Requirements
- Proven customer service background and experience in a fast-paced environment.
- Ability to lift 25 pounds and work in a physically demanding environment.
- Previous experience in Quick Service or a related industry is an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Flexible schedule and availability to work varied shifts, including evenings and weekends.
- Previous management experience is preferred, but not required.
What We Offer
As a valued member of our team, you will have the opportunity to grow and develop your skills, work with a dynamic and supportive team, and contribute to the success of a well-established brand. If you are a motivated and results-driven professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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