Assistant Manager

2 months ago


Flint, Michigan, United States Tim Hortons Full time

About the Role

We're seeking a highly motivated and experienced professional to join our team as an Assistant Manager at Tim Hortons. As a key member of our management team, you will be responsible for leading and empowering your team to deliver exceptional guest experiences.

Key Responsibilities

  • Lead by example and promote a respectful team environment, fostering a culture of excellence and customer satisfaction.
  • Develop and implement strategies to improve guest service, quality, and cleanliness standards.
  • Collaborate with the Restaurant Management team and Owner to drive business growth and achieve operational excellence.
  • Provide coaching and training to team members to ensure they have the skills and knowledge needed to succeed.
  • Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions.

Requirements

  • Proven customer service background and experience in a fast-paced environment.
  • Ability to lift 25 pounds and work in a physically demanding environment.
  • Previous experience in Quick Service or a related industry is an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Flexible schedule and availability to work varied shifts, including evenings and weekends.
  • Previous management experience is preferred, but not required.

What We Offer

As a valued member of our team, you will have the opportunity to grow and develop your skills, work with a dynamic and supportive team, and contribute to the success of a well-established brand. If you are a motivated and results-driven professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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