Exceptional Service Agent

4 days ago


Lehi, Utah, United States Younique LLC Full time

We are seeking an Exceptional Service Agent to join our team at Younique LLC. This role involves providing top-notch customer service to our clients through various communication channels.

About the Position:

This is an excellent opportunity to work with a forward-thinking company that prioritizes customer satisfaction and employee growth. You will be part of a collaborative environment where your input matters.

Key Duties:
  • Handle client inquiries promptly and professionally via phone, email, and chat channels.
  • Resolve client complaints efficiently while escalating complex issues when necessary.
  • Meet performance metrics by handling a high volume of calls, emails, and chats while maintaining a positive attitude.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills with the ability to think critically.
  • Ability to type at least 35 words per minute with 90% accuracy and proficiency in Microsoft Office applications.
  • Previous experience in customer-facing roles with a proven track record of success.

Base Salary: $40,000 - $50,000 per year plus commission.



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