Service Advisor

4 days ago


Glens Falls, New York, United States Whiteman Chevrolet Full time

We are seeking a skilled Service Advisor to join our team at Whiteman Chevrolet. As a Service Advisor, you will be the liaison between our customers and technicians, ensuring that repairs are communicated effectively and efficiently.

Key Responsibilities:

  • Greet customers, record their service complaints accurately, and communicate with technicians to ensure timely repairs.
  • Monitor vehicle workflow, communicate with customers, and take initiative to exceed customer satisfaction.
  • Understand and comply with federal, state, and local regulations, including safety requirements.
  • Utilize computer systems to produce and track daily, weekly, and monthly documents and reports.
  • Assist the service manager in various duties and tasks.

Requirements:

  • Excellent written and verbal communication skills.
  • Ability to perform multiple tasks simultaneously and meet deadlines.
  • Presents self as a role model, demonstrating commitment to the service department, customers, dealership, and company.
  • Up-to-date on all service-related industry information.


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