Experienced Service Advisor

1 month ago


Wappingers Falls, New York, United States The Premier Collection Full time

Job Title: Experienced Service Advisor

Job Summary:

We are seeking an experienced Service Advisor to join our team at The Premier Collection. As a Service Advisor, you will be responsible for greeting and assisting customers with their service needs, diagnosing customer concerns, and communicating effectively with the service team to ensure timely repairs.

Key Responsibilities:

  • Greet and assist customers with their service needs
  • Diagnose customer concerns and recommend appropriate services
  • Communicate effectively with the service team to ensure timely repairs
  • Maintain accurate records of customer interactions and service orders
  • Follow up with customers to ensure satisfaction

Requirements:

  • Previous experience as a Service Advisor, preferably in a dealership setting
  • Strong knowledge of automotive service and repair processes
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • A positive attitude and a commitment to outstanding customer service

What We Offer:

  • A supportive, family-oriented work environment
  • Competitive salary with performance-based bonuses
  • Comprehensive benefits package including health, dental, and retirement plans
  • Ongoing training and professional development opportunities

About Us:

The Premier Collection is a family-owned Volkswagen dealership dedicated to delivering exceptional service and building lasting relationships with our customers. If you're passionate about customer service and the automotive industry, we want to hear from you.


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