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Medical Scheduling Coordinator

2 months ago

Painesville, Ohio, United States Professional Answering Service, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Scheduling Coordinator to join our team at Professional Answering Service, LLC. As a Medical Scheduling Coordinator, you will be responsible for gathering patient information, scheduling appointments, and providing exceptional customer service to our clients.

Key Responsibilities
  • Patient Scheduling: Gather all necessary patient information to successfully complete scheduling tasks.
  • Customer Service: Provide empathetic, kind, and professional service to patients and clients.
  • Communication: Effectively communicate with patients, clients, and healthcare providers to ensure seamless scheduling and coordination.
  • Time Management: Manage time efficiently to meet productivity and quality standards.
  • Confidentiality: Handle confidential and sensitive patient information with discretion and professionalism.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of customer service or call center experience preferred.
  • Skills: Strong written and verbal communication skills, ability to type 35 WPM, and proficiency in Microsoft Windows and Word environments.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401K Plan: Retirement savings plan with company match.
  • Vacation and Personal Days: Generous paid time off policy.
  • Flexible Scheduling: Accommodating scheduling to meet individual needs.