Medical Scheduler Specialist

2 weeks ago


Painesville, Ohio, United States Professional Answering Service, LLC Full time
Job Summary

We are seeking a highly skilled Medical Scheduler Specialist to join our team at Professional Answering Service, LLC. As a Medical Scheduler Specialist, you will be responsible for gathering patient information, scheduling appointments, and providing exceptional customer service.

Key Responsibilities
  • Gather patient information and schedule appointments
  • Provide exceptional customer service and empathy to patients
  • Work efficiently and effectively in a fast-paced environment
  • Manage multiple calls and tasks simultaneously
Requirements
  • High school diploma or equivalent
  • One year of customer service or call center experience preferred
  • Knowledge of computer usage and keyboarding, preferably in Microsoft Windows and Word environments
  • Ability to type at least 35 WPM
  • Ability to handle confidential and sensitive information
  • Strong written and verbal communication skills
Benefits
  • Competitive salary and benefits package
  • Opportunity to work in a dynamic and growing company
  • Professional development and training opportunities
Work Environment

The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service. The ideal candidate will be able to work effectively in a team environment and provide empathy and kindness to patients.



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