Pool Operations Manager

2 months ago


Castle Rock, Colorado, United States Town of Castle Rock Full time
Job Summary

The Town of Castle Rock is seeking a highly skilled and experienced Pool Operations Manager to oversee the daily operations of our aquatic facilities. As a key member of our recreation team, you will be responsible for ensuring the safety and well-being of our patrons, while also providing exceptional customer service and promoting a positive experience for all.

Key Responsibilities
  • Pool Operations: Supervise and coordinate the daily operations of our pools, including lifeguarding, water safety, and maintenance.
  • Staff Management: Lead and train a team of lifeguards, instructors, and cashiers to ensure effective and safe operations.
  • Scheduling: Create and manage weekly staff schedules to ensure proper coverage and efficient use of resources.
  • Customer Service: Provide exceptional customer service and respond to patron inquiries and concerns.
  • Emergency Response: Respond to emergencies and perform life-saving techniques as needed.
  • Administrative Tasks: Perform daily money counts, sign off on cash accounting sheets, and maintain accurate records.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1-2 years of experience in pool operations, lifeguarding, or a related field.
  • Certifications: American Red Cross certifications in Water Safety Instructor (WSI), Lifeguard, First Aid, CPR/Professional Rescuer, AED, and Administering Emergency Oxygen.
  • Skills: Ability to work independently, exercise judgment, and apply problem-solving skills. Knowledge of pool operations, lifeguarding, and water safety procedures.
Working Conditions
  • Physical Demands: Occasional lifting, carrying, walking, and standing. Ability to work in a fast-paced environment with varying weather conditions.
  • Equipment Used: Personal equipment, such as a vehicle, cell phone, and tools, may be required for the job.


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