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Store Operations Manager
2 months ago
The Store Operations Manager is responsible for overseeing the daily operations of a retail store, ensuring excellent customer service, and driving sales growth. This role requires strong leadership and management skills, as well as the ability to analyze sales data and implement strategies to improve store performance.
Key Responsibilities- Leadership and Management: Provide guidance and direction to store associates, ensuring they have the necessary tools and training to excel in their roles.
- Customer Service: Foster a positive and welcoming store environment, ensuring customers receive exceptional service and support.
- Sales and Merchandising: Analyze sales data and implement strategies to drive sales growth, including visual merchandising and inventory management.
- Financial Management: Oversee store finances, including budgeting, forecasting, and expense control.
- Operational Excellence: Ensure the store is operating efficiently and effectively, including managing inventory, receiving, and shipping.
- Education: High school diploma or equivalent required; higher education preferred.
- Experience: Minimum of three years of retail management experience, with a proven track record of driving sales growth and improving store performance.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and implement strategies to drive sales growth.