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Patient Access Representative II

2 months ago

Turlock, California, United States Tenet Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Tenet Health. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and financial clearance processes.

Key Responsibilities
  • Provide exceptional customer service to patients and families, ensuring a positive experience throughout the registration process.
  • Collect and verify patient demographic and financial information, ensuring accuracy and compliance with regulatory requirements.
  • Process patient financial clearance, including obtaining insurance authorizations and verifying patient liability.
  • Collaborate with healthcare providers and staff to ensure timely and accurate registration and financial clearance.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
Requirements
  • High school diploma or equivalent required; some college coursework or associate's degree preferred.
  • 0-1 year of experience in customer service, medical administration, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Basic computer skills and proficiency in electronic medical records systems.
What We Offer
  • Competitive hourly rate: $16.41-$24.68 per hour.
  • Shift differentials available for certain shifts.
  • Conifer observed holidays receive time and a half.
  • Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
  • Paid time off (vacation & sick leave) - min of 12 days per year.
  • 401k with up to 6% employer match.
  • 10 paid holidays per year.