Parts Operations Coordinator
6 days ago
Job Summary
We are seeking a highly organized and motivated Parts Operations Coordinator to join our team. In this role, you will be responsible for managing the day-to-day operations of our parts warehouse, ensuring efficient flow of parts, and providing excellent customer service.
Main Responsibilities
- Assist the Parts Manager in ensuring the parts department runs efficiently and achieves maximum profitability.
- Be the primary dealer contact for telephone and email enquiries related to parts pricing, availability, deliveries, catalog information, and returns.
- Process parts sales orders in the SAP system, ensuring prompt availability of picking tickets to warehouse staff.
- Liaise with warehouse staff to ensure all parts orders are picked and shipped on time.
- Run open order reports daily and chase as required.
- Verify picking tickets confirmed and goods issued on all orders using Delivery Monitor.
- Monitor and report to Parts Manager & Parts Co-ordinator sales orders requiring referral to the Spelle warehouse, particularly heavy, expensive, and fast-moving parts.
- Complete the parts returns process from dealer request and return authorisation through to restocking and issuing dealer credit note.
- Liaise and resolve any issues with warehouse operations, reporting to Parts Manager & Parts Co-ordinator as necessary.
- Responsible for parts counter deliveries and collections.
- Acknowledge flexibility of working hours during peak seasons.
- Maintain a clean, tidy, and obstruction-free parts office.
- Assist Warehouse Manager with out-of-season parts inventory checks.
- Check the parts delivery monitor daily to ensure all orders have been processed.
Requirements
- Build and maintain good relations with Dealers, suppliers, and Company staff and acquaintances.
- Participate actively in Company training & health & safety training.
- Conduct yourself in accordance with the Companies Health & Safety policies at all times, reporting breaches, dangerous occurrences, or accidents to your supervisor or the Health & Safety Representative immediately.
- Maintain accurate manual and electronic files, adhering to relevant data protection regulations.
- Undertake additional duties within your abilities.
Benefits
As a valued member of our team, you can expect:
- A competitive salary of £28,000 - £32,000 per annum, depending on experience.
- An attractive benefits package, including a pension scheme, life assurance, and paid holiday entitlement.
- The opportunity to work with a dynamic and supportive team.
- Ongoing training and development opportunities.
- A flexible working environment that accommodates your needs.
About Us
Our company is dedicated to delivering exceptional customer service and building strong relationships with our partners. We believe in fostering a positive and inclusive work environment, where our employees feel valued and supported.
Contact Information
If you are a motivated and detail-oriented individual looking for a new challenge, please submit your application, including your CV and a covering letter stating your current salary details, to Jobot.
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