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Patient Experience Coordinator

4 weeks ago

Bismarck, North Dakota, United States Aspen Dental Full time

At Aspen Dental, we prioritize patient satisfaction and trust. Our best-in-class training program, competitive compensation, and flexible scheduling will help you excel in your career. As a Patient Experience Coordinator, you will have the opportunity to make a positive impact on patients' lives and contribute to our mission of delivering exceptional care.

Key Responsibilities:

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Support patients by scheduling and confirming appointments, organizing charts, verifying insurance and payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Requirements:

  • High school diploma or equivalent
  • Strong communication and interpersonal skills with an ethical mindset
  • High regard for time management
  • Organized and detail-oriented

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.