Clinical Service Technician
1 month ago
We are seeking a skilled Clinical Service Technician to join our team. As a Clinical Service Technician, you will play a critical role in delivering medical equipment to patients in their homes, providing excellent customer service, and ensuring the safe and effective use of medical devices.
Key Responsibilities- Load and unload medical equipment, oxygen, and supplies onto and off of delivery vehicles.
- Deliver medical equipment to homecare patients, setting up the equipment, instructing patients on its use, and assisting with problem-solving.
- Ensure patients receive timely and reliable service by proactively communicating estimated arrival times.
- Complete daily delivery logs, pick-up and delivery forms, reimbursement documents, and vehicle maintenance logs.
- Perform routine vehicle maintenance and daily inspections, reporting any issues or malfunctions to leadership.
- Respond to critical situations as needed, during regular business hours and on an on-call basis.
- Comply with all applicable traffic laws and regulatory requirements, practicing safe driving habits and adhering to hours of service, daily log, and hazardous materials regulations.
- High School Diploma required.
- At least one year of related work experience.
- Minimum of three years of driving history.
- Active, valid Commercial Driver's License with Hazardous Materials Endorsement.
- Successful completion of Apria Healthcare's Driver Training Program.
The Clinical Service Technician will work in a fast-paced environment, interacting with patients, customers, and colleagues. The role requires frequent travel, including driving in various weather conditions and navigating through different locations. The employee will be required to wear personal protective equipment and use hand tools for assembly and repair.
The physical demands of this role include standing, lifting, carrying, pushing, and pulling objects, as well as climbing stairs and working in a variety of environments. The employee must be able to adapt to changing situations and prioritize tasks effectively.
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