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Parking Service Specialist

2 months ago


Bentonville, Arkansas, United States MOTTO BY HILTON BENTONVILLE Full time
Motto by Hilton Bentonville is seeking a dedicated and customer-oriented individual to join our team as a Parking Service Specialist. In this role, you will be the initial point of contact for our guests, ensuring that the highest standards of service are maintained. Your commitment to delivering outstanding guest experiences through dependable parking services will be essential. Become part of a vibrant and enjoyable work environment, where you can earn a competitive salary while contributing to a welcoming atmosphere for our esteemed guests.

About Motto by Hilton

The Motto by Hilton redefines the hospitality experience, making it more intelligent, considerate, and efficient. Crafted by locals and cherished by travelers, Motto stands out as a unique brand where our coffee shop, restaurants, and bars serve as local hotspots.

Key Responsibilities
  • Vehicle Management: Efficiently park and retrieve guests' vehicles, ensuring safety and timeliness.
  • Guest Interaction: Welcome guests with a friendly demeanor, assisting them and addressing any inquiries regarding the parking process.
  • Traffic Coordination: Manage traffic flow in the parking area to maintain an organized environment.
  • Vehicle Assessment: Perform basic inspections of vehicles to guarantee they are returned in the same condition as received.
  • Issue Resolution: Tackle any concerns or issues raised by guests promptly and professionally.
  • Area Maintenance: Keep the valet area tidy and organized, ensuring a positive first impression for arriving and departing guests.
  • Additional Support: Assist the team with various hotel tasks, such as helping guests with luggage or providing information as needed.
Why Join Us?
  • Competitive Compensation: We value our team members and recognize their hard work.
  • Engaging Work Environment: Join a team that believes in making work enjoyable.
  • Training and Development: We are committed to providing you with the resources necessary for career advancement.
  • Comprehensive Benefits: Enjoy medical, dental, and vision coverage.
  • Paid Time Off: Benefit from vacation time.
  • Retirement Savings: Participate in our 401k Retirement Plan.
Qualifications
  • Customer Service Expertise: Excellent interpersonal and communication skills.
  • Valid Driver's License: Must have a clean driving record.
  • Attention to Detail: Careful handling of vehicles and customer requests.
  • Professional Appearance: Maintain a neat and presentable look at all times.
  • Team Collaboration: Ability to work effectively with fellow team members.
Physical Requirements:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Ability to stand for extended periods, lift heavy items, and maneuver various vehicle sizes.
  • Must be capable of lifting up to 50 pounds.
  • Must be able to navigate through different areas of the organization.
Equal Opportunity Employer Statement:

Motto by Hilton Bentonville is an equal opportunity employer, providing employment opportunities to all employees and applicants without discrimination or harassment of any kind. We are committed to creating a diverse and inclusive workplace.