Retail Sales Associate

3 days ago


South Portland, Maine, United States Rockler Full time
Join Our Team at Rockler

We are a family-owned business that helps woodworkers and DIY enthusiasts create amazing projects through innovative products, education, and advice.

We are currently seeking a Retail Sales Associate to join our team in South Portland, ME. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with sales and customer support.

Responsibilities:
  • Welcoming and engaging with customers as they enter the store
  • Assessing customers' needs and suggesting solutions to their problems
  • Working with cash registers and processing payments
  • Recommending the best products to customers
  • Cleaning and restocking the store throughout the day
Key Holder Responsibilities:
  • Opens and closes store as directed by store manager
  • Working with cash registers and processing payments
  • Handles customer refunds and overrides
  • Prepares necessary documentation in accordance with prescribed procedures
Requirements:
  • Energetic, self-motivated, listening and communication skills, bilingual a plus
  • Ability to stand for long periods of time; ability to lift up to 50 lbs.
  • Ability to network and build relationships with customers
  • Problem-solving and resolution skills
  • Flexibility to work a 5-day retail schedule (9:00a.m.- 7:00p.m M-Sat and 11:00a.m. -4: 00p.m for Full Time or Part Time), and designated holidays
Benefits and Perks:
  • Competitive Health, Dental and Vision benefits for those eligible
  • Life insurance
  • 401(k) Profit Sharing Plan along with company match
  • Fulltime are eligible for Paid Vacation, Sick and Float days
  • Retail Incentive Plan
  • Excellent Employee Discount
  • Employee Assistance Program

We are an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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