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Staff Business Systems Analyst

2 months ago


Portland, Oregon, United States Portland General Electric Full time
About the Role

We are seeking a highly skilled Staff Business Systems Analyst to join our team at Portland General Electric. As a key member of our organization, you will play a critical role in driving business innovation and process improvement through the effective analysis and implementation of business systems.

Key Responsibilities
  • Act as a liaison between IT and the business to elicit, document, analyze, and validate requirements for new systems and enhancements of existing systems.
  • Analyze business processes and problems to be solved with automated systems, identifying gaps and providing expertise in business requirements for system specifications.
  • Define scope and business priorities for small-scale changes and assist in larger-scale scoping exercises, eliciting and discovering requirements from operational management and other stakeholders.
  • Specify and document business requirements, ensuring traceability back to source, and analyze them for adherence to business objectives and consistency.
  • Work with stakeholders to prioritize requirements and respond to common requests for service by providing information to enable fulfillment.
Requirements
  • Bachelor's degree in business, computer science, engineering, management, or other related field, or equivalent experience.
  • Typically two or more years of experience in a related field, with preferred experience in or knowledge of specific lines of business and/or IT environments.
Competencies
  • Working knowledge of business analysis frameworks.
  • Intermediate knowledge of discovery techniques and requirements definition.
  • Intermediate knowledge of requirements documentation.
  • Working knowledge of business solutions, services, and databases.
  • Working knowledge of customer service management.
  • Working knowledge of change management, including opportunity and benefits recognition.
Physical and Cognitive Demands
  • Cognitive abilities, including adherence to set response times, deadlines, and time-sensitive tasks, and ability to follow accuracy standards.
  • Ability to interact effectively and collaboratively within a team environment, communicate and problem-solve under stress, and respond and adapt to frequent change.
  • Ability to adhere to pre-established schedules, work long hours, and work a variable schedule.
Compensation

The compensation range for this position is $72,000 to $121,500.00, with actual total compensation, including a performance-based incentive bonus, commensurate with experience, skills, qualifications, education, training, and internal equity.

PGE believes in rewarding dedicated performance and provides a total rewards package that is designed to reward your contributions to the company, support your well-being and professional development, and promote a culture of diversity and inclusion.