Hospitality Ambassador

2 weeks ago

Biloxi, Mississippi, United States Penn National Gaming Full time

Penn National Gaming

**Job Summary**

As a Hospitality Host at Penn National Gaming, you will play a key role in delivering exceptional guest experiences. Your primary responsibility will be to circulate the casino floor, meeting new guests and greeting familiar guests by name to develop a loyal player base. You will also be responsible for awarding customer complementaries based on gaming action and program guidelines. Additionally, you will coordinate guest visits, including meals and show reservations, and assist guests with questions and special requests.

**Key Responsibilities**

* Develop and maintain relationships with guests to increase player base and loyalty
* Award customer complementaries based on gaming action and program guidelines
* Coordinate guest visits, including meals and show reservations
* Assist guests with questions and special requests

**What We Offer**

* Competitive compensation and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

Hiring Immediately

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