Patient Services Associate

2 weeks ago


Nashville, Tennessee, United States Pediatrix Full time
Job Summary

Pediatrix Medical Group is seeking a highly skilled Patient Services Associate to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical office.

Responsibilities
  • Front Desk Operations: Greet and direct patients to their appointments, manage the daily clinic schedule, and update physician schedules.
  • Patient Communication: Interface with patients, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
  • Administrative Support: Maintain patient files, records, and billing information, and assist with office communication flow.
  • Revenue Cycle Management: Review charts, insurance referrals, and authorizations to ensure proper reimbursement, and assist with billing and coding.
  • Team Collaboration: Work collaboratively with physicians, administrators, and other staff members to facilitate patient care and optimize revenue.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Three years of recent experience in a medical office setting preferred.
  • Skills: Excellent communication and customer service skills, ability to prioritize tasks, and strong computer knowledge.
  • Qualifications: Ability to work in a fast-paced environment, maintain confidentiality, and handle stressful situations.
Benefits

Pediatrix Medical Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and employee stock purchase plan.

We are an equal opportunity employer and welcome applications from diverse candidates.



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