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Hotel Housekeeping Associate

2 months ago

Waldorf, Maryland, United States Residence Inn Waldorf Full time

Job Overview:

The House Attendant plays a crucial role in ensuring the cleanliness and aesthetic appeal of the hotel's public spaces. Responsibilities may include, but are not limited to, the following:

  • Thoroughly cleaning designated areas as per hotel standards.
  • Setting up and maintaining complimentary services in the hotel lobby, including coffee stations and evening concierge events.
  • Preparing meeting rooms for functions and ensuring they are clean and organized.
  • Delivering requested items to guest rooms as needed.
  • Operating the shuttle van when required, depending on property specifications.

Key Responsibilities:

  • Maintain cleanliness in hallways, elevators, and assigned areas.
  • Deliver items such as luggage, irons, and coffee to guest rooms as dictated by hotel operations.
  • Assist with nightly concierge events and meeting room setups.
  • Ensure compliance with safety and operational standards at all times.
  • Perform daily cleaning tasks including buffing floors and shampooing carpets and furniture as necessary.
  • Regularly clean public restrooms and address maintenance needs promptly.
  • Handle luggage assistance requests in a friendly and efficient manner.
  • Practice safe work habits to ensure the safety of guests and fellow associates.
  • Manage lost and found items according to hotel policies.
  • Submit daily assignment checklists to supervisors and complete other tasks as assigned.

Qualifications:

  • High School diploma or equivalent preferred.
  • Valid driver's license for the applicable state.
  • Ability to communicate effectively and clearly.
  • Strong decision-making skills and ability to work under pressure.
  • Maintain professionalism and composure in stressful situations.

Property Information:

Residence Inn Waldorf is a recently renovated all-suite hotel located in a vibrant area with various shopping and dining options. It is designed to cater to business travelers and those in need of extended stays, offering fully equipped kitchens and comfortable living spaces.

Company Overview:

Aimbridge Hospitality is a global leader in hotel management, with a diverse portfolio of over 1,550 hotels across various locations. Our team is dedicated to providing exceptional service and fostering a culture of excellence.

Benefits:

  • Competitive benefits package including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Paid time off and employee assistance programs.
  • 401k retirement plan options.